Immediate dispatch, on-site in 15–30 minutes across Toronto — Downtown, North York, Scarborough, Etobicoke, East York, York — and 20–40 minutes across the wider GTA (Mississauga, Brampton, Vaughan, Markham, Richmond Hill, Oakville, Burlington, Pickering, Ajax, Whitby, Oshawa). Storms, snow, Gardiner or 401 rush hour and DVP construction can add time. We give you a real ETA on the phone based on where the closest van actually is — never a scripted 'right away'.